Shipping charges are not refundable unless we have made a mistake on your order.
Debit and Credit Cards
Whether or not you have a PayPal account, you can use your regular debit or credit card in our PayPal shopping cart. Choose “Checkout with PayPal”, then “Pay with a debit or credit card”.
If you'd like us to figure your order and bill you in advance through PayPal, let us know what you want to purchase, along with your full name and mailing address. We'll send you a secure PayPal invoice with the total due, including shipping. You can pay directly from the invoice.
The quantity on most shopping cart items is set to a default of one. To order more than one of those items:
• Use the "Add to cart" button as many times as needed.
• Or change the quantity in the shopping cart. The price will also be updated.
• If the item has a text box, you can enter the information for as many items as you want to order. Then (if necessary), update the quantity in the shopping cart. The text box scrolls and is 200 spaces long, so you have plenty of room. Changing or Canceling Your Order
• You can change your order at any time before you finalize it during the checkout process.
• You can also change or cancel your order after you have checked out. You can cancel it altogether through PayPal. Or you can contact us to change your order and adjust the payment.
Domestic Shipping (including military addresses, U.S. territories, etc.)
• Shipping is free on orders over $160.01.
• Orders are shipped Priority Mail with tracking. Allow approximately 3 -5 business days for your order to reach you after shipment.
• If you're only ordering flags, we may be able to charge you less for shipping. Contact us before you order.
UPS shipping is more expensive than Priority Mail. If you prefer UPS shipping, contact us to make arrangements.
Domestic Shipping Rates - Priority Mail
$160.01 and up
Ordering Information & Order Fulfillment
• Average turnaround time (time between receipt and shipping date) for cast items is 10 – 15 business days. Be sure to add shipping time to your estimate of when you will receive your order.
• If you need something by a specific date, see “Rush Orders” next.
• There is no extra charge for rush orders.
Painted / Unpainted
Not Intended For Children
Photo: Civil War soldiers reading letters from home.